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Help yourself

March 24th, 2008 · 43 comments

Spotted by doppelfrog at London’s Paddington station…

help yourself

related: Water, water everywhere

FILED UNDER: "customer service" · London · rhetorical question · warning · water · whiteboard

43 responses so far ↓

  • #1   anglophile bang

    I feel the same about Minding the Gap. Maybe they could sort out a system where there’s less of a Gap, and then they wouldn’t have to repeat it over and over and over.

    Mar 24, 2008 at 10:52 am   rating: 4  small thumbs up

  • #2   Quite Contrary

    Does it really say ’01? I think “irate passenger” is being too polite.

    Mar 24, 2008 at 10:52 am   rating: 2  small thumbs up

    • #2.1   Katzndogz bang

      Good eye! but considering that the 1 is a little short for a stormtrooper it was probably a 7 and someone knocked it’s hat off.

      Mar 24, 2008 at 11:54 am   rating: 3  small thumbs up

  • #3   zenvelo

    wow, 7 years of passive aggressive resentment building up! no wonder the passenger is irate!

    Mar 24, 2008 at 10:53 am   rating: 1  small thumbs up

  • #4   bamBAM!! bang

    The irate passenger went to the trouble of bringing his own dry erase marker to the train, or boat, which means he first had to go out and buy one. The act was premeditated, so, I don’t know where that leaves us…

    Mar 24, 2008 at 11:08 am   rating: 3  small thumbs up

    • #4.1   Tyler bang

      I don’t know about you, but I always carry a dry erase marker, a sharpie, some post-its, and a pink gel pen with me at all times in case I need to respond to any type of PA note.

      Mar 24, 2008 at 11:26 am   rating: 12  small thumbs up

    • #4.2   bamBAM!! bang

      Oh, my dad does that, but he’s fifty, and a disgruntled community college professor.

      Mar 24, 2008 at 2:06 pm   rating: 1  small thumbs up

    • #4.3   Leeloo

      Yeah, I keep mine on a keychain. They’re little *and* effective!

      Mar 24, 2008 at 4:59 pm   rating: 1  small thumbs up

  • #5   Canthz_B bang

    Maybe it’s Holy Water and the vicar cannot fit the station into his busy schedule.

    Mar 24, 2008 at 11:22 am   rating: 0  small thumbs up

  • #6   Canthz_B bang

    One would think they would take the hint and unlock the restrooms.

    Mar 24, 2008 at 11:25 am   rating: 4  small thumbs up

    • #6.1   Duh

      I just figured out your name. Dim or what?

      Mar 24, 2008 at 1:02 pm   rating: 0  small thumbs up

    • #6.2   bamBAM!! bang

      I don’t get it… That would have been really funny in the previous note, though. Like really funny. I’m serious. I don’t get it here, though.

      Mar 24, 2008 at 6:22 pm   rating: 0  small thumbs up

    • #6.3   Ponytail

      Toilets ? On the Underground ? You have got to be joking. We’re not even allowed dustbins.

      Mar 26, 2008 at 7:24 am   rating: 1  small thumbs up

  • #7   mere bang

    it’s the iRate passenger. brought to you by apple.

    Mar 24, 2008 at 11:26 am   rating: 6  small thumbs up

  • #8   claw71 bang

    No exclamation marks, no profanity and only the technical application of capitalization are evident in the response. The red ink would be a sign of rage but only if the author hadn’t gone to the trouble of using a dry erase marker. Use a Sharpie, next time.

    I’m not saying that there aren’t any irate passengers, but this one is not so the committee to address the water leak on the top of the stairs concludes that this issue can be put off for another seven years.

    Now who ordered lunch?

    Mar 24, 2008 at 11:29 am   rating: 2  small thumbs up

  • #9   Set To Evil

    At least they are certain it’s water. If it were New York, they might need a different sign (knowwhatImean?).

    Mar 24, 2008 at 11:47 am   rating: 2  small thumbs up

  • #10   Sue Do Nim bang

    How considerate of irate passenger to draw a line to before writing his reply. There will be no confusion for the color blind as to where the PA message begins.

    Mar 24, 2008 at 11:50 am   rating: 4  small thumbs up

  • #11   unholyghost2003 bang

    In 7 years (or even 6mo) there has never been a bored metro employee or commuter who tidied up the caution note? I find that hard to believe.

    The response was SHOCKINGLY polite I kept waiting to read “Buy a GOD DAMN MOP!” or “Puddles mean the terrorists win!”

    Mar 24, 2008 at 11:51 am   rating: 7  small thumbs up

    • #11.1   hannah

      I now want to find an excuse to write ‘Puddles mean the terrorists win’ on a white board somewhere on the London Underground.

      Mar 25, 2008 at 4:51 am   rating: 2  small thumbs up

  • #12   HR Wench

    “Sort it out”. I love the British.

    Mar 24, 2008 at 11:52 am   rating: 3  small thumbs up

  • #13   Wade bang

    Upon closer inspection, the blue haze around the warning note makes me think that the writer made the mistake of using a permanent, rather than a dry-erase, marker and was therefore, despite some effort, unable to remove the note later.

    So rather than replace the sign, they just left it there.

    Now that’s P/A.

    Mar 24, 2008 at 11:53 am   rating: 2  small thumbs up

    • #13.1   unholyghost2003 bang

      I don’t think so Wade, there are finger lines through some of the letters. The blue haze can be caused by people ONLY dry erasing writing and never wiping down the board with a wet cleaner. The black smudge is probably permanent but the blue looks like dry erase.

      Mar 24, 2008 at 12:07 pm   rating: 1  small thumbs up

    • #13.2   Wade bang

      You are most likely correct, unholyghost.

      Another possibility is that both notes have been in place since 2001 (Katzendogz foreshortened stormtrooper [see #2.1] notwithstanding).

      Mar 24, 2008 at 12:14 pm   rating: 1  small thumbs up

    • #13.3   unholyghost2003 bang

      ooooh! taking the top off the 7 would be VERY PA ….

      Mar 24, 2008 at 12:38 pm   rating: 1  small thumbs up

  • #14   mmm

    Who writes “signed”?? That is just plain weird. Use a dash or switch your font to curly swirly writing.

    Mar 24, 2008 at 11:57 am   rating: 2  small thumbs up

  • #15   Straightline bang

    I, also, like to rate passengers.

    Mar 24, 2008 at 12:52 pm   rating: 5  small thumbs up

  • #16   secondsout bang

    My first “word!” of the day. Awesome! I now feel like I’m accomplishing something at work.

    Mar 24, 2008 at 1:13 pm   rating: 1  small thumbs up

    • #16.1   anglophile bang

      Congrats, second. An accomplishment indeed. :D

      Mar 24, 2008 at 1:15 pm   rating: 0  small thumbs up

    • #16.2   Canthz_B bang

      Congrats, ‘sout!
      A nice, short acceptance speech too! :-D

      Mar 24, 2008 at 1:40 pm   rating: 0  small thumbs up

    • #16.3   bamBAM!! bang

      yes, but it wasn’t OUR word of the day.

      Mar 24, 2008 at 6:24 pm   rating: 0  small thumbs up

  • #17   secondsout bang

    Underneath the irate passenger’s note, you’ll see the thing underneath that reads, “help yourself.” Perhaps there are instructions on where the mop and plumbing tools are, so that said irate passenger can take care of the maintenance. It’s co-op commuting, I guess…

    Mar 24, 2008 at 1:16 pm   rating: 0  small thumbs up

    • #17.1   Izzy

      That’s for the Metro – Britain’s free weekday newspaper for commuters. Still, I guess you could use the Metro to mop up the water if desperate.

      Mar 24, 2008 at 2:03 pm   rating: 1  small thumbs up

  • #18   GhostWriter bang

    Reminds me of my old boss:

    B: “Where’s my newspaper?”
    G: “The paper’s not here yet”
    B: “STOP the excuses!!”

    Mar 24, 2008 at 2:19 pm   rating: 3  small thumbs up

  • #19   GhostWriter bang

    That black smudge looks like a running pig in a dress. Team Rorschach!

    Mar 24, 2008 at 3:29 pm   rating: 1  small thumbs up

    • #19.1   Nina

      Nah, it looks more like Super Pig. Flying to the rescue of irate commuters the world over. Yay Super Pig.

      Mar 24, 2008 at 4:25 pm   rating: 0  small thumbs up

    • #19.2   Suhayla

      Isn’t that only if they’re waiting in line?

      Mar 24, 2008 at 7:47 pm   rating: 1  small thumbs up

  • #20   Sarah bang

    Team Irate Passenger. Come on. That’s a lawsuit waiting to happen.

    Mar 24, 2008 at 3:53 pm   rating: 0  small thumbs up

  • #21   bamBAM!! bang

    Please Take Care is the way I say goodbye to my grandma. I always include the please cause I’m afraid she won’t listen to me.

    Mar 24, 2008 at 6:26 pm   rating: 0  small thumbs up

  • #22   Hubbers

    I am so glad someone said this! The dude has a totally good point.

    And why does it take 6 months to fix an escalator?!?!

    Mar 25, 2008 at 6:27 am   rating: 0  small thumbs up

  • #23   Ana

    The London Underground is well know for its fuckedupness – puddles, train delays and stations closed due to mysterious fires.

    PS: Brits are so polite, even when they are pissed off, they still don’t go really nuts (like americans would).

    Go Brits!

    Mar 25, 2008 at 9:31 am   rating: 0  small thumbs up

  • #24   marcopuffin bang

    The Underground makes many a strange twist in its routes to avoid plague pits (where they tossed the bodies during the Great Plague of 1665) that can’t be reopened for a thousand years. So given the sheer quantity of tortured souls the trains have to wend their way through, could it be that this apparently unmoppable puddle has a more sinister explanation?

    Mar 25, 2008 at 3:39 pm   rating: 1  small thumbs up

  • #25   Learn English

    Ana I agree, this note is profanity and exclamation point free, but definitely gets the point across. Cudos “irate passenger”

    Mar 25, 2008 at 6:43 pm   rating: 0  small thumbs up

    • #25.1   meh

      ‘Kudos’, learn English. But then it is Greek, not English.

      Mar 25, 2008 at 7:57 pm   rating: 0  small thumbs up


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