“The Lakeview area doesn’t have the most convenient post office locations, so many people just stop in at this shipping center,” says Zach in Chicago. “This sign is well known in the neighborhood.” (Indeed, I’ve gotten photos of it from at least five different submitters.)
“The lady who served me seemed nice,” says Leigh, “but I guess people aren’t so nice to her.” Meanwhile, Casey, another submitter, says: “the little lady actually picks fights with customers! She charged me astronomical prices for shipping books and when I asked her about it, she started yelling at me.” I guess that’s the convenience charge?
related: Service with a snarl
52 responses so far ↓
#1
Hawley
I’ve got the mental image of the little lady, black Sharpie in-hand, tongue sticking out in concentration, making edit after edit to this wonderful sign.
Don’t stop, little lady. Don’t stop til it’s just right!
Feb 2, 2011 at 7:44 pm rating: 39
#2
bug
my favorite part is the “price can be changed without notice” half-way covered by the other sign. how is one to notice that?
Feb 2, 2011 at 7:48 pm rating: 6
#3
zenvelo
gee, I thought the guy in suit and tie was being pleasant!
Feb 2, 2011 at 7:54 pm rating: 2
#4
QWERTY
My god, that woman is a bitch.
Feb 2, 2011 at 7:59 pm rating: 2
#5
Rebekah
I got a headache just trying to read these notices. Someone else should write these signs. BTW after 5 years working in customer service, I can promise you most people DO NOT pay attention to signs.
Feb 2, 2011 at 8:11 pm rating: 32
#6
Karen
What a mess!
And the owners are blatantly violating credit card policy… they are not allowed to make a minimum-charge requirement. MC and Visa will not be pleased.
Bet that gets them a sign of their own.
Feb 2, 2011 at 8:18 pm rating: 10
#7
JetJackson
No shipping for you! NEXT!
Feb 2, 2011 at 8:28 pm rating: 41
#8
reyelee
Don’t ask how many stamps you need for your package. You need as many as I tell you.
Feb 2, 2011 at 8:37 pm rating: 18
#9
Alicia
It seems very worthwhile to get a 12-month membership.
Feb 2, 2011 at 9:21 pm rating: 2
#10
Lisa
It never ceases to amaze me how some people stay in business. Funny, but we have a very similarly crabby shipping place right around the corner from us. Either that business attracts ornery people, or they really do get a lot of crap from their customers.
Feb 2, 2011 at 9:51 pm rating: 5
#11
Walker, "Tex" (a stranger)
Psst. If you’d stop turning away customers, you could afford a new piece of paper when you want to change your sign.
Feb 2, 2011 at 10:57 pm rating: 30
#12
strangelove
I kinda like this, actually. It’s refreshingly honest: if you are alert (and in this case, dedicated) enough to read the sign, you have a pretty good idea what to expect. Not really PA, no smiley faces or assurances that this is for any greater social good or in the interest of and with concern for anyone’s self-improvement, at most it just includes a polite salutation & thanks.
And it made me laugh. Most every other service place lives by the credo that the customer is always right, no matter how rudely, ridiculously, or inappropriately they behave, and must be ass-kissed to death by the staff with a smile and a “thank you.” God forbid a company should lose a dollar over respect for the person in the line of service fire— but that’s just from my experience in the field. So I find this hilarious to see. They called it, and as they point out, don’t bitch about their service charge, go elsewhere if you like!
Feb 2, 2011 at 11:37 pm rating: 9
#13
Divvitar
This is certainly not UPS. It’s more like it’s run by an Asian Mafia. Skimming on credit cards, charging extra surcharges, probably over-charging for stamps also (don’t ask us how many you need). Yep, sounds like fraud to me!
Feb 3, 2011 at 12:26 am rating: 13
#14
SP
Wow. The postal service, FedEx, UPS and Visa/MC need to investigate this place. Fraud written all over it (and the badly written signs). That’s just pathetic.
I’m sick of bad service. People have forgotten what good customer service is. I’m always nice to good service people, but when they act like this, I will take my business where it’s appreciated so I don’t reward bad service.
What is a membership for shipping, anyway?
Feb 3, 2011 at 12:41 am rating: 24
#15
AndreaC
I’d trek to the next town over (50 miles away) before giving these people my business.
This reminds me of an extremely popular restaurant we have here in my metro area. The woman that runs/owns it reportedly makes the best hamburgers this side of heaven. The catch? She takes her cues from the Soup Nazi. You MUST call her Ms Vivian. You MUST walk up to the counter and say “Good Day Ms Vivian” before approaching the order taking station. You will NOT complain about slow/no service. These rules are not printed or posted anywhere, but they are known to the regular customers. The kick? People actually do this!!
I’d rather die of starvation.
Feb 3, 2011 at 6:30 am rating: 17
#16
Nahhh
The one and only video rental store (closed years ago) in my little town was owned by a clone of this sign-writer. She tried to charge my son a $3 rewind fee once. On a DVD. We had words.
Feb 3, 2011 at 6:44 am rating: 32
#17
membership
On the other hand, that’s a pretty sweet price for a package receiving membership. I live in NYC and pay close to $300 for 6 months.
Feb 3, 2011 at 9:08 am rating: 0
#18
Karnivax
BAD SHIP YOU.
Feb 3, 2011 at 9:18 am rating: 31
#19
amanda
It would take me about 30 seconds to read that sign and turn right back around and walk out. I’d have to brave the PO.
She is right about one thing…Life is so short. Short enough that I don’t think I should have to deal with people such as HER. It’s a warning in disguise.
Feb 3, 2011 at 11:00 am rating: 14
#20
Faith
Um… wait. WHAT? am I the only one who saw that they think it’s cool to just go ahead and nail your credit card again if there’s an error with the package and it’s returned?
Feb 3, 2011 at 11:49 am rating: 5
#21
eBaiting
Does one of the scribblings on the middle sign say “50 cents extra each boy”? Wuzzupwitdat?
Feb 3, 2011 at 12:58 pm rating: 3
#22
ashmeadow
I give it a B+. Great use of sharpie, wonderful arrangement, but naming her collage of anger “Bad Mood” was a bit on the nose, I believe.
Feb 3, 2011 at 2:12 pm rating: 3
#23
havingfitz
Reminds me of a video rental place that opened down the street from me a number of years ago. I’m visually impaired: I can see well enough to function with glasses but not well enough to drive. My father is totally blind .We were each denied a membership on the grounds that we didn’t have valid driver’s licences. State ID cards were not acceptable, according to the nice lady who screamed in my face that I couldn’t have a membership. I suppose we could have legally challeged it, but it was just easier give our money to Hollywood Video and watch the other store tank in 2 months.
Feb 3, 2011 at 6:26 pm rating: 15
#24
visceral
haha! This brings back memories. I used to live in this neighborhood. The lady once laughed at me when she was packaging a gift for my mom. She giggled and said with a smile, “Shipping cost more than tshirt!”
Feb 4, 2011 at 8:22 am rating: 2
#25
paw print pet tags
Is this what they mean when they say “If you have to ask the price, you can’t afford it?”
Feb 7, 2011 at 7:56 pm rating: 0
#26
Shannon
Non local phone number fee? Among other ridiculous fees, give me a break! This takes nickle and dime to a whole new level.
Feb 10, 2011 at 12:23 pm rating: 0
#27
Duncan Hill
This must be Postal Place in Lakeview.
Feb 12, 2011 at 8:40 am rating: 0
Comments are Closed