Patrick in Lexington, Kentucky recently had the pleasure of taking a luxurious Greyhound bus, and was amused to see this note affixed to the bus station ticket counter.
“I assume it was in response to someone trying to get the desk clerk’s attention,” says Patrick, “but the idea of some poor throat-clearing sap getting thrown out because of his head cold really tickled me.”
Adds Patrick: “You have no idea how difficult it was to surreptitiously take this picture — the angry desk clerk nearly caught me twice.”
related: Counter Attack

127 responses so far ↓
#1
ashmeadow
I know this is really hard for misanthropes to get but paying attention to your customers mean that they might annoy for a smaller amount of time.
Apr 1, 2011 at 10:34 pm rating: 43
#2
mystic_eye_cda
First?!
Happy April Fools!
Apr 1, 2011 at 10:36 pm rating: 5
#3
mghmmghhmghh
i would have had SO MUCH FUN clearing my throat
Apr 1, 2011 at 10:46 pm rating: 18
#4
Restless
Somebody should forward this to the corporate office.
Not that it’d do any good, but it’s always fun to see how they spin it.
Apr 1, 2011 at 10:58 pm rating: 18
#5
Rhamza
they are happy to take your money but not happy to serve you, weird…
Apr 1, 2011 at 11:00 pm rating: 9
#6
Who? Me?
Hmmm, this is a rather novel but, on reflection, brilliant bit of PR – assuming management would actually let you get away with it …
Prior to any interaction with your customers, non-verbally communicate to them via a sign that you quite possibly are a raging lunatic who could go off at any moment.
That way, you “motivate them” to “be nice to you” because they do need something from you, after all, and who wants to deal with a raging psycho who is standing between you and “the pleasure of a luxurious Greyhound bus” trip?
Man, I can even imagine the guy cackling, “I just heard you knock – No Bus For You!” No,change that, it wouldn’t be a cackle – it would be a low, quiet and fast voice, like Dustin Hoffman in Rain Man: “No bus for you, you broke the rule, no bus for you”.
Pretty ballsy of you, Patrick. You are way more gutsy than I am.
Apr 1, 2011 at 11:04 pm rating: 16
#7
TickleMyBambo
Wow, this guy is serious business, or a serious curmudgeon… I wonder, would I be permanently banned from ever riding the bus if I accidentally ripped one in front of his desk?
Apr 1, 2011 at 11:23 pm rating: 15
#8
Fervel
So the only means left to get someone’s attention is to go over the counter and poke them?
Or maybe just stab them…
Apr 1, 2011 at 11:28 pm rating: 14
#9
shwo!
It says nothing about singing.
Apr 1, 2011 at 11:54 pm rating: 33
#10
Patrick
Whoo, I got published! For the record, the desk clerk didn’t seem to be a mean guy, really—just EXTREMELY impatient. Someone called in to get their ticket refunded and after about three minutes of trying to make the caller understand that it wasn’t possible, the clerk just hung up on him.
Apr 1, 2011 at 11:57 pm rating: 19
#11
TickleMyBambo
Hello Ladies (and Gentlmen),
I have to inform you that yelling at the desk clerk is not only unnecessary, but extremely rude. Also knocking on the counter is annoying, the bell is there for a reason. Another issue that needs to be addressed it the “throat clearing”. If you need to clear your throat please do so on your sleeve or in a tissue for this is very unsanitary. Think about it, when you cough germs go everywhere, and your in the desk clerks space infecting it with your germs. People also use their hands to eat to. Speaking of eating, there is a “potluck” on Friday!!!! Please see Casey in Human Resources if you want to bring something. Thank You.
THX
Sandra
Apr 2, 2011 at 12:21 am rating: 22
#12
Canthz_B
So the Hell what. You’re ignoring me anyway.
Why do you think I’m standing here knocking, yelling and clearing my goddamn throat (looking like a rabid ostrich in the process) in the first place?!
What are you going to do?…Double ignore me?!
That’s like being sentenced to two death sentences or double life in prison.
Just sell me a ticket so I can board the bus with the rest of the losers, okay?
Apr 2, 2011 at 12:39 am rating: 10
#13
Nahhh
I know a guy who works for Greyhound. He likes the picture.
Apr 2, 2011 at 12:47 am rating: 3
#14
matt
Here at greyhounds, we are proud and excited to launch our new public relations slogan “fuck you” and “we seek your money, not your business”
Apr 2, 2011 at 1:24 am rating: 15
#15
Canthz_B
Go Greyhound, and leave the bitching to us.
Apr 2, 2011 at 2:39 am rating: 15
#16
pizza
mmmm……..who gets on a bus expecting quick and efficient?
Apr 2, 2011 at 7:16 am rating: 4
#17
McManus
Who in the frick would ride Greyhound?!
Apr 2, 2011 at 9:45 am rating: 2
#18
Odious
Funny that the PANer added “No Service” at the bottom. As opposed to…
Apr 2, 2011 at 11:45 am rating: 2
#19
Canthz_B
This is unacceptable.
We should get service…as long as we have on shoes and a shirt.
Apr 2, 2011 at 12:57 pm rating: 1
#20
Divvitar
I have a solution– AIR HORN!
Apr 2, 2011 at 2:13 pm rating: 6
#21
kermit
Oh you laugh, but Greyhound is actually one of the few bus companies that does passenger screening on buses (at least in Canada), to make sure that nobody brings on a weapon.
It was a result of this incident in Manitoba in 2008. A dude went nuts (or was nuts), beheaded a person, and hacked off parts of others: http://www.cbc.ca/news/canada/manitoba/story/2008/07/31/greyhound-transcanada.html
Sorry, but I’m on team Greyhound here, and not just because I’ve done my time in customer service hell.
Besides that, unless you’re paying by cash or have some issue with your ticket, you can either: a) buy your ticket online because they’re cheaper or b) use the automatic kiosk if you’re paying by debit/credit card.
Apr 2, 2011 at 5:59 pm rating: 0
#22
knittykat
CB, I want to thank you for sharing your story, as hard as it was for me to hear (which of course is nowhere near as hard for you to recall and live through in the first place).
I was listening. I’m sorry other people voluntarily have their hands over their ears. I feel like I really learned something today. The history books have nothing on the real, lived human experience.
I think the subtlety of your sharing your worst experience on Greyhound right after someone else’s “worst experience” was lost on a lot of folks, it hit me in the face. I was grimacing at the idea of the horny obese woman, and then I got some serious schooling when you shared your story.
It was obviously difficult for you to recall–shit I’m a 32yo white privileged middle class gal sitting at my desk, and I’m almost in tears.
Thanks, friend.
Apr 4, 2011 at 2:05 pm rating: 6
#23
Casting Los Angeles
This sign just gives a bad reputation to the world of customer service. Being in it, I know the frustrations that the industry takes, and maybe he was having a bad day, but since it’s a corporation he’s working for, you’d think he’d think twice before posting a sign like this. I’m sure his bosses or Greyhound weren’t too happy…
Apr 4, 2011 at 4:35 pm rating: 0
#24
GrrSnarlGrowl
This one time, when I was four, I rode a Greyhound bus, and a bunch of black people raped me and said if I told the cops, I’d be arrested for a hate crime because I was saying bad things about black people.
Then later I made up stories about it and whined on a humor website for attention and asspats.
Apr 12, 2011 at 1:41 pm rating: 2
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