Comments on: If you’ve worked in retail, you can probably relate http://www.passiveaggressivenotes.com/2012/08/08/shirt-folding-hell/ funny (if not necessarily "passive-aggressive") notes from pissed-off people Thu, 16 May 2013 16:57:31 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Stephanie http://www.passiveaggressivenotes.com/2012/08/08/shirt-folding-hell/comment-page-1/#comment-419023 Stephanie Wed, 22 Aug 2012 17:00:43 +0000 http://www.passiveaggressivenotes.com/?p=21971#comment-419023 I took the photo in a Walgreens. I can virtually guarantee there was no back stock. I took the photo in a Walgreens. I can virtually guarantee there was no back stock.

]]> By: L http://www.passiveaggressivenotes.com/2012/08/08/shirt-folding-hell/comment-page-1/#comment-418820 L Sun, 19 Aug 2012 06:47:48 +0000 http://www.passiveaggressivenotes.com/?p=21971#comment-418820 *raises hand* Literally no store in my town has a recovery room for stuff that needs to be restocked. And I know my mother's store (retail) very well. *raises hand* Literally no store in my town has a recovery room for stuff that needs to be restocked. And I know my mother’s store (retail) very well.

]]> By: Jessi http://www.passiveaggressivenotes.com/2012/08/08/shirt-folding-hell/comment-page-1/#comment-418788 Jessi Sat, 18 Aug 2012 09:23:55 +0000 http://www.passiveaggressivenotes.com/?p=21971#comment-418788 I had a customer who made my day today. I was busy checking a lady through my register when a second woman came up, interrupted us mid-sentence and asked if I had more of a certain treat in the back. I told her that we didn't, as we keep overstock of treats at the top of our shelves, and overstock is worked on a daily basis. Well, the customer got upset with me saying that every time she comes in we don't have the amount of treats she wants to buy and that we're losing business because of that. As it turns out, she usually comes in on a Friday (the day before our delivery truck comes), so I informed her that we get our trucks on Saturdays, and that if she gave us a call on Saturday, we'd set the product aside for her. Her response? "Well, that doesn't help me *today*, now does it, sweetheart? [asked in a very rude tone of voice]" The customer who made my day was the initial one I had in my line. She turned to the rude customer and said, "No, it doesn't, but taking your shitty day out on the cashier won't make the product magically appear!" I wanted to hug her, but that would've been weird and the crazy lady would've probably called our head office and told them how I agreed with a customer who was abusive towards her or something. I had a customer who made my day today. I was busy checking a lady through my register when a second woman came up, interrupted us mid-sentence and asked if I had more of a certain treat in the back. I told her that we didn’t, as we keep overstock of treats at the top of our shelves, and overstock is worked on a daily basis.

Well, the customer got upset with me saying that every time she comes in we don’t have the amount of treats she wants to buy and that we’re losing business because of that. As it turns out, she usually comes in on a Friday (the day before our delivery truck comes), so I informed her that we get our trucks on Saturdays, and that if she gave us a call on Saturday, we’d set the product aside for her.

Her response? “Well, that doesn’t help me *today*, now does it, sweetheart? [asked in a very rude tone of voice]”

The customer who made my day was the initial one I had in my line. She turned to the rude customer and said, “No, it doesn’t, but taking your shitty day out on the cashier won’t make the product magically appear!”

I wanted to hug her, but that would’ve been weird and the crazy lady would’ve probably called our head office and told them how I agreed with a customer who was abusive towards her or something.

]]> By: Clumber http://www.passiveaggressivenotes.com/2012/08/08/shirt-folding-hell/comment-page-1/#comment-418708 Clumber Fri, 17 Aug 2012 10:23:03 +0000 http://www.passiveaggressivenotes.com/?p=21971#comment-418708 Anywhere in the PNW? If so we'll bring our critters by. They LOVE pet store staff! (FTR I clean up not only any accidents my dogs have - and they haven't ever had an accident in any store - but I try to take care of any I come across that another customer rudely left. OR I will try to block it off and go get a staff person.) Anywhere in the PNW? If so we’ll bring our critters by. They LOVE pet store staff!

(FTR I clean up not only any accidents my dogs have – and they haven’t ever had an accident in any store – but I try to take care of any I come across that another customer rudely left. OR I will try to block it off and go get a staff person.)

]]> By: Jessi http://www.passiveaggressivenotes.com/2012/08/08/shirt-folding-hell/comment-page-1/#comment-418704 Jessi Fri, 17 Aug 2012 09:32:05 +0000 http://www.passiveaggressivenotes.com/?p=21971#comment-418704 @Kore, trust me, stuff like that gets caught before anyone buys it (at least it does at my store). Either a customer tells us (usually not the customer who allowed their animal to mark the merchandise), or an employee on the floor/the cashier caches it. Even if none of those things occur, the customer can bring the product back if they noticed the bottom of the bag has a weird stain (where I work, the bottoms of the bags are the only place a dog could possibly urinate on), even if they've used a bit of the food. Plus, the only thing which keeps people in the pet supply industry sane is customers bringing in animals. I can be having the worst and most stressful day ever, and then a customer asks me if I can hold their new puppy for a minute because their hands are full. Yes. Yes I can! :-) @Kore, trust me, stuff like that gets caught before anyone buys it (at least it does at my store). Either a customer tells us (usually not the customer who allowed their animal to mark the merchandise), or an employee on the floor/the cashier caches it. Even if none of those things occur, the customer can bring the product back if they noticed the bottom of the bag has a weird stain (where I work, the bottoms of the bags are the only place a dog could possibly urinate on), even if they’ve used a bit of the food.

Plus, the only thing which keeps people in the pet supply industry sane is customers bringing in animals. I can be having the worst and most stressful day ever, and then a customer asks me if I can hold their new puppy for a minute because their hands are full.

Yes. Yes I can! :-)

]]> By: Sallie http://www.passiveaggressivenotes.com/2012/08/08/shirt-folding-hell/comment-page-1/#comment-418572 Sallie Thu, 16 Aug 2012 04:57:30 +0000 http://www.passiveaggressivenotes.com/?p=21971#comment-418572 While I work at Home Depot, i will size up the size of our receiving area: TINY. About the size of our Contractor Desk. We dont have a whole other store back there. No, there are not any more 2x4-12 foot studs in the back, see that area were you just pulled the ones you have on your cart? If it is empty, they are gone. The POINT of a receiving area or back room is not to store things, it is to get it delivered to the store and get it out to the floor so the night crew can stock it. If you dont see it anywhere else, it is gone till the next truck comes in, and that can take anywhere from 3 days to 2 weeks. I dont have a magical wand to make truckers appear, make them speed, tell them not to sleep when they need to. Things take time and yelling and screaming at me is not going to make it any better. While I work at Home Depot, i will size up the size of our receiving area: TINY. About the size of our Contractor Desk. We dont have a whole other store back there. No, there are not any more 2×4-12 foot studs in the back, see that area were you just pulled the ones you have on your cart? If it is empty, they are gone. The POINT of a receiving area or back room is not to store things, it is to get it delivered to the store and get it out to the floor so the night crew can stock it. If you dont see it anywhere else, it is gone till the next truck comes in, and that can take anywhere from 3 days to 2 weeks. I dont have a magical wand to make truckers appear, make them speed, tell them not to sleep when they need to. Things take time and yelling and screaming at me is not going to make it any better.

]]> By: Jessi http://www.passiveaggressivenotes.com/2012/08/08/shirt-folding-hell/comment-page-1/#comment-418480 Jessi Wed, 15 Aug 2012 10:20:47 +0000 http://www.passiveaggressivenotes.com/?p=21971#comment-418480 " we do have a computer that lets us check our inventory as well as every other store in the company" I'm so jealous. I hate that we can't check stuff like this where I work! ” we do have a computer that lets us check our inventory as well as every other store in the company”

I’m so jealous. I hate that we can’t check stuff like this where I work!

]]> By: Jessi http://www.passiveaggressivenotes.com/2012/08/08/shirt-folding-hell/comment-page-1/#comment-418478 Jessi Wed, 15 Aug 2012 10:12:25 +0000 http://www.passiveaggressivenotes.com/?p=21971#comment-418478 "Her point is that some jobs are unpleasant by their very nature. So it does come off as juvenile to complain about events that are part of the job (even though they’re not formally listed on the job description). Sorry, but some people aren’t going to take your complaints seriously when you say that you work in a pet store and the animals sometimes bite you or are smelly. If part of your job is to handle animals, did you honestly think that those things were not going to be happening?" Where was I "complaining" about these things? I merely mentioned that they occur. For instance, I get customers where I work who are super embarrassed that their dog urinated/defecated/vomited and who don't want me to "waste [my] time" cleaning up after them. No one should ever be embarrassed that their animal had a bodily function in public, but least of all in a pet store. Also, I really don't mind helping someone pick up after their animal. I get irritated when people act like it never happened and allow other people and pets to walk through their animal's mess. “Her point is that some jobs are unpleasant by their very nature. So it does come off as juvenile to complain about events that are part of the job (even though they’re not formally listed on the job description).

Sorry, but some people aren’t going to take your complaints seriously when you say that you work in a pet store and the animals sometimes bite you or are smelly. If part of your job is to handle animals, did you honestly think that those things were not going to be happening?”

Where was I “complaining” about these things? I merely mentioned that they occur. For instance, I get customers where I work who are super embarrassed that their dog urinated/defecated/vomited and who don’t want me to “waste [my] time” cleaning up after them. No one should ever be embarrassed that their animal had a bodily function in public, but least of all in a pet store. Also, I really don’t mind helping someone pick up after their animal. I get irritated when people act like it never happened and allow other people and pets to walk through their animal’s mess.

]]> By: Kaz http://www.passiveaggressivenotes.com/2012/08/08/shirt-folding-hell/comment-page-1/#comment-418475 Kaz Wed, 15 Aug 2012 09:25:32 +0000 http://www.passiveaggressivenotes.com/?p=21971#comment-418475 I never worked clothes but worked plenty other kinds of retail. Most memorable annoyance was working as a manager for a small newsagents. I could literally see the entire store from the till-point so when something ran out (confectionery, drinks, stationary, cigarettes etc) I could see right away and would have myself or one of the staff restock it immediately. If we were out, we would pull forward any stock that was left and that would be that till delivery day. What annoyed me was the people who refused to believe me when I told them there was no more in the back. No, I am not going to look because I looked no less than two hours ago when I noticed we were out. I KNOW we are out....I AM the manager.....because a 22 year old can still be good enough at her job to become a manger....No, I'm not reading magazines, I'm doing paperwork....Now is there anything else not pertaining to this issue I can help you with? The crap you take just because someone doesn't understand how your job works and that you might actually have this down by now. It's just a bottle of coke for crying out loud! I never worked clothes but worked plenty other kinds of retail.
Most memorable annoyance was working as a manager for a small newsagents. I could literally see the entire store from the till-point so when something ran out (confectionery, drinks, stationary, cigarettes etc) I could see right away and would have myself or one of the staff restock it immediately. If we were out, we would pull forward any stock that was left and that would be that till delivery day.

What annoyed me was the people who refused to believe me when I told them there was no more in the back.

No, I am not going to look because I looked no less than two hours ago when I noticed we were out. I KNOW we are out….I AM the manager…..because a 22 year old can still be good enough at her job to become a manger….No, I’m not reading magazines, I’m doing paperwork….Now is there anything else not pertaining to this issue I can help you with?

The crap you take just because someone doesn’t understand how your job works and that you might actually have this down by now. It’s just a bottle of coke for crying out loud!

]]> By: Kore http://www.passiveaggressivenotes.com/2012/08/08/shirt-folding-hell/comment-page-1/#comment-418408 Kore Tue, 14 Aug 2012 18:13:13 +0000 http://www.passiveaggressivenotes.com/?p=21971#comment-418408 I'm beginning to think that pet stores shouldn't allow customers to bring their animals inside. I was at Petsmart a few weeks ago and watched a girl allow her leashed dog to pee on a bag of dry dog food. And she didn't tell anyone. Or buy the bag of food. I’m beginning to think that pet stores shouldn’t allow customers to bring their animals inside. I was at Petsmart a few weeks ago and watched a girl allow her leashed dog to pee on a bag of dry dog food. And she didn’t tell anyone. Or buy the bag of food.

]]> By: Kore http://www.passiveaggressivenotes.com/2012/08/08/shirt-folding-hell/comment-page-1/#comment-418407 Kore Tue, 14 Aug 2012 18:02:31 +0000 http://www.passiveaggressivenotes.com/?p=21971#comment-418407 Sarila, I know you. You're the clerk who acts like you're doing everyone a favor by doing your job. You're the reason I buy clothes online. Sarila, I know you. You’re the clerk who acts like you’re doing everyone a favor by doing your job.

You’re the reason I buy clothes online.

]]> By: Damaia http://www.passiveaggressivenotes.com/2012/08/08/shirt-folding-hell/comment-page-1/#comment-418357 Damaia Tue, 14 Aug 2012 07:33:48 +0000 http://www.passiveaggressivenotes.com/?p=21971#comment-418357 Speaking from my experience, sometimes customers can be a bit pushy. Fortunately at my store, we do have a computer that lets us check our inventory as well as every other store in the company. Nothing irritates me more than the graphic tees though! People will rifle through them and leave them a mess. The one on the top has the EXACT SAME PICTURE as the one on the bottom. If there's a flaw or you change your mind, BRING IT TO THE REGISTER. Honestly, you're doing more harm than good leaving your shit on the shelf. It just makes us look messy. We have a recovery room for stuff that just needs to be restocked. Every store has one. Speaking from my experience, sometimes customers can be a bit pushy. Fortunately at my store, we do have a computer that lets us check our inventory as well as every other store in the company. Nothing irritates me more than the graphic tees though! People will rifle through them and leave them a mess. The one on the top has the EXACT SAME PICTURE as the one on the bottom. If there’s a flaw or you change your mind, BRING IT TO THE REGISTER. Honestly, you’re doing more harm than good leaving your shit on the shelf. It just makes us look messy. We have a recovery room for stuff that just needs to be restocked. Every store has one.

]]> By: Mrs.Beasley http://www.passiveaggressivenotes.com/2012/08/08/shirt-folding-hell/comment-page-1/#comment-418309 Mrs.Beasley Tue, 14 Aug 2012 01:56:31 +0000 http://www.passiveaggressivenotes.com/?p=21971#comment-418309 I'm also a retail alumna, and I'm with Team It-Depends-On-the-Store. Because it does. I’m also a retail alumna, and I’m with Team It-Depends-On-the-Store. Because it does.

]]> By: Jami http://www.passiveaggressivenotes.com/2012/08/08/shirt-folding-hell/comment-page-1/#comment-418302 Jami Mon, 13 Aug 2012 23:46:16 +0000 http://www.passiveaggressivenotes.com/?p=21971#comment-418302 I prefer racks to tables. It's easier to find stuff. Plus unlike tables, they're easier to move when I'm trying to get mom's wheelchair through. I prefer racks to tables. It’s easier to find stuff. Plus unlike tables, they’re easier to move when I’m trying to get mom’s wheelchair through.

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