Writes Tim in Jacksonville, Florida: “Apparently people on the Westside don’t process instructions very well.”
An alternative explanation: People at the Westside Winn-Dixie don’t utilize bold type very well.
related: Pain at the pump
Writes Tim in Jacksonville, Florida: “Apparently people on the Westside don’t process instructions very well.”
An alternative explanation: People at the Westside Winn-Dixie don’t utilize bold type very well.
related: Pain at the pump
FILED UNDER: "customer service" · gas station · Jacksonville
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59 responses so far ↓
#1
shwo!
Ironically, the attendant’s nickname is “The Pump.”
Nov 7, 2012 at 1:09 pm rating: 90
#2
Techie
Maybe its people like here and completely ignore signs. I had to put a bathroom out of order due to someone shitting all over the floor-and someone ripped the sign down (I witnessed this) and walked right in. His excuse-He had to go (and could not use the OTHER bathroom that was open)
Nov 7, 2012 at 1:32 pm rating: 90
#3
Who passed out the Haterade?
Team Sign Writer all the way, even with the sentence fragments.
(But I’d bet anything they still get people trying to use their cards outside and throwing a fit when they don’t work.)
Nov 7, 2012 at 1:35 pm rating: 90
#4
Michelle
There’s pretty much no way I would read this sign as anything other than “Pay at the Pump.”
Oh, I think to myself. It says Pay at the Pump in bold three times. This is clearly what I am intended to do.
It’s like tags on clothing that say “Do not tumble dry.” I’m looking for one of two things when I’m scanning those tags. “Tumble dry” or “Lay flat to dry.” If I see that it says “tumble dry” I’m not going to back up to see if it also says “do not.”
Nov 7, 2012 at 1:37 pm rating: 90
#5
another gas station attendee
I swear, it’s like gas fumes automatically knock 50 points off a person’s IQ. When getting gas, smart people become average and average people become complete and total idiots.
Then again, I’ve had customers attempt to put credit cards into the slot where their receipts (clearly marked RECEIPTS) come out, others overflow their gas tanks and blame me (“well, yes, it kept clicking off but I wanted to get to $50 and now I have gas all over my hands!”) and one especially clever man threaten to sue me after snapping his own credit card in half in one of the pumps.
So this note does not surprise me in the least.
Nov 7, 2012 at 2:26 pm rating: 90
#6
havingfitz
Signs are magical, you see. If you remove the sign, the item in question immediately starts working again. We have a broken toilet at work and that’s the only explanation I can think of for the sign being torn down every day.
Nov 7, 2012 at 2:27 pm rating: 90
#7
betty lou
The government agency I work for is next door to a separate agency from an entirely different branch of government. We got tired of people coming into our office, looking for the other agency, so we put a sign on the door, directing them to the other location. People would still come in and think we were the other agency. Better yet, some people would read the sign, but they’d still come in and say, “So, the sign says XYZ is next door. Do we just go over to their office then?”
I’ve come to the conclusion that signs don’t help. They never help. People are just too stupid.
Nov 7, 2012 at 2:46 pm rating: 90
#8
Smokey
More importantly…Can I still light a cigarette while pumping?
Nov 7, 2012 at 4:39 pm rating: 90
#9
Samantha
I live here and the poster is right. People on the Westside are not exactly the smartest bunch.
Nov 7, 2012 at 4:40 pm rating: 90
#10
joshua
Remember, this is a state that thought butterfly ballots were a good idea.
Nov 7, 2012 at 4:45 pm rating: 90
#11
MarkinNJ
I live in NJ where every gas station is full service – not allowed to pump your own gas anywhere in the state. It works pretty well for me – except for when I travel out if state and then realize I all but need a tutorial on pumping gas.
Nov 7, 2012 at 5:22 pm rating: 90
#12
Eileen
I think “down” is the word that should have been emphasized rather than “pay at the pump”. But they still wouldn’t get it.
Nov 7, 2012 at 7:21 pm rating: 90
#13
Dane Zeller
Oh wise sign writer, do you suppose if I go across the street to your competitor, the pay at the pump will still be down?
I didn’t think so.
Nov 7, 2012 at 7:31 pm rating: 90
#14
SeeYouInTea
They have a gas station at a Winn-Dixie? Never seen one like that here.
Nov 7, 2012 at 7:41 pm rating: 90
#15
redheadwglasses
I think you folks need to check out http://www.notalwaysright.com.
Tales from the front of the customer service/retail wars. Usually pretty funny, too.
Nov 8, 2012 at 12:07 pm rating: 90
#16
redheadwglasses
WOops, looks like my first post may not show due to a URL i shared. GO to notalwaysright dot com. As entertaining as this site. Sadly, no comments.
Nov 8, 2012 at 12:08 pm rating: 90
#17
Quizitiveone
I worked at a museum many years ago. The offices were open on Mondays, but the museum was closed to the public. The metal grating was pulled down over the huge openings from the sidewalk, so it was clear the place was closed. There was a large sign next to the large opening – at least two foot by three foot – with the hours, clearly stating the museum was closed on Mondays. While working as the receptionist, I got a call one Monday from someone standing outside. “The sign out here says you’re closed on Mondays. Does that mean you’re closed today?” About 50 answers went through my mind. I settled on “Yes.”
Nov 8, 2012 at 3:57 pm rating: 90
#18
Bluecanary
I’ve worked in retail and I live in a place where I believe that 85% of the population has some kind of developmental disability…I get this sign, completely and totally. And I bet that people were STILL trying to pay at the pump and cussing at the clerk because it wouldn’t work and they had to walk 10 feet to the station.
Nov 9, 2012 at 9:33 am rating: 90
#19
Wait..what?
I live in Oregon so any issue with the pumps is the problem of the store. We don’t pump our own gas which is stupid in and of itself.
Nov 9, 2012 at 11:55 am rating: 90
#20
Gwlana
If this were at my job, we’d have a line of people who had read the sign and were in line to ask if they could pay at the pump.
Nov 10, 2012 at 1:05 am rating: 90
#21
Dr.Chalkwitheringlicktacklefeff
Personally I just drive on to the next place. Failure to keep equipment properly maintained to the extent that I’m needlessly inconvenienced shouldn’t be rewarded with my business.
Nov 14, 2012 at 7:46 pm rating: 90
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