writes tim: “i work at one of the better specialty coffee shops in portland, oregon. some people come in knowing that we can prepare a fantastic drink, but don’t actually know what they like or how to order it. and sometimes these people decide to write a note expressing their displeasure instead of simply asking [...]

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jessica from chicago spotted this gem at a boston-area starbucks.
notes jessica: “i wonder if all that special barista training they had recently included anything about dictating the topic of conversations allowed?”

related: our customers are always right…except when they’re wrong

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