Entries Tagged as '“customer service”'
Molly said this ice cream shop on the Jersey Shore was filled with signs of the “You’re in New Jersey, bitch” variety, but this one was perhaps the most obnoxious of them all.
“As it turns out,” Molly says, “my imagination didn’t quite capture the essence of the Mocha Chocolate Crunch that I ordered. If I’d had a sample, I would have realized the nuttiness was just too much for my delicate palate.”
related: It’s not food, it’s ice cream!
Tags: "customer service" · ice cream · New Jersey · tourists
September 20th, 2011 · 38 Comments
“One of our local parks has a busy tea shop that’s popular with walkers, cyclists, families and people exercising their dogs,” says Clive in Brighton. “I don’t blame them for getting fed up with demanding dog owners, and I suppose a note is one way to communicate, but in rhyme? And, worse, rhyme this bad?”
related: A polite notice to the owner of this marvelous vehicle
Tags: "customer service" · "polite notice" · dogs · don't blame us · martyr complex · pure poetry · restaurant · U.K.
Spotted by Helen in the window of a shop in Haworth, West Yorkshire.
(It was closed.)
related: A not-so-subtle clue that your co-worker isn’t up for cubicle small talk
Tags: "customer service" · let me stop you right there · retail hell · small talk · U.K.
Our submitter spotted this cheery notice during the “Going out Business” sale at a Blockbuster Video in Colorado. (Bankruptcy will do that you, I guess.)
related: Thanks for not shopping here — we’re closed FOREVER!
extra credit: Blockbuster goes bankrupt, Netflix shares soar
extra extra credit: “Borders: No Restrooms. Try Amazon.“
Tags: "customer service" · bathroom · smiley
Tags: "customer service" · bathroom · California · etiquette · guilt trip · restaurant
Patrick in Lexington, Kentucky recently had the pleasure of taking a luxurious Greyhound bus, and was amused to see this note affixed to the bus station ticket counter.
“I assume it was in response to someone trying to get the desk clerk’s attention,” says Patrick, “but the idea of some poor throat-clearing sap getting thrown out because of his head cold really tickled me.”
Adds Patrick: “You have no idea how difficult it was to surreptitiously take this picture — the angry desk clerk nearly caught me twice.”
related: Counter Attack
Tags: "customer service" · Kentucky · Lexington
“The Lakeview area doesn’t have the most convenient post office locations, so many people just stop in at this shipping center,” says Zach in Chicago. “This sign is well known in the neighborhood.” (Indeed, I’ve gotten photos of it from at least five different submitters.)
“The lady who served me seemed nice,” says Leigh, “but I guess people aren’t so nice to her.” Meanwhile, Casey, another submitter, says: “the little lady actually picks fights with customers! She charged me astronomical prices for shipping books and when I asked her about it, she started yelling at me.” I guess that’s the convenience charge?
related: Service with a snarl
Tags: "customer service" · actually totally reasonable · CAPS LOCK · Chicago · Clearly a non-native English speaker · high on highlighter
At a B&B by the Norfolk coast, our submitter Liz was amused by this (possibly serious, possibly not?) guestbook comment — one I hope the proprietors are able work into their next ex-con advertising campaign.
Meanwhile, Amie and Tim spotted this guestbook note while checking out from their hotel in Iceland. “We don’t know who Linda is or what she did, but…wow.” (Perhaps she could seek some support from Except Graham or Especially Deborah?)
related: But you’re too nice not to be a Christian!
Tags: "customer service" · backhanded compliment · food
…well, you’re probably right. (Small acts of passive-aggression are just one of the many coping strategies IT workers employ in order to maintain their own sanity while forced to deal with incredibly, outrageously, mind-bogglingly stupid people like you.)
But if you think you’re being patronized when the Help Desk operator asks you to make sure your power cord is plugged in…well, you’re probably not. (Because — like the 10 other people who called before you complaining “My computer won’t turn on!” — your power cord probably isn’t plugged in.)
Just ask our submitter Jessica, who works the IT Help Desk at a college in Portland, Oregon. Jessica calls this chart, created by fellow help-desker, “a very accurate visual representation of a typical day at work.”
related: Passive-aggressive flowcharts
Tags: "customer service" · most popular notes of 2011 · Portland
Writes Justin in Salem, Massachusetts: “It was the middle of the recent blizzard and we had gone for a drive in the worst of the weather (because that’s what you do for fun when you drive a Jeep) and decided to stop for a cup of coffee at Dunkin’ Donuts” (because that’s what you do for fun if you’re a New Englander).
Upon arrival, Justin and his companion were greeted with this heartfelt note of congratulations from the Dunkin’ Donuts snowstorm staff (Rick).
related: Dunkin’ Donuts Employee of the Month
Tags: "customer service" · coffee · driving · most popular notes of 2010 · signed with love · snow · xoxo · your/you're