Entries Tagged as '“customer service”'
Writes Justin in Salem, Massachusetts: “It was the middle of the recent blizzard and we had gone for a drive in the worst of the weather (because that’s what you do for fun when you drive a Jeep) and decided to stop for a cup of coffee at Dunkin’ Donuts” (because that’s what you do for fun if you’re a New Englander).
Upon arrival, Justin and his companion were greeted with this heartfelt note of congratulations from the Dunkin’ Donuts snowstorm staff (Rick).
related: Dunkin’ Donuts Employee of the Month
Tags: "customer service" · coffee · driving · most popular notes of 2010 · signed with love · snow · xoxo · your/you're
Our submitter spotted this amazing stream-of-consciousness manifesto inside a small tea shop in Hertfordshire, U.K. “I especially like the lack of punctuation, constantly shifting tone, and preachy generalizations,” she says. “Apparently it’s not enough to simply request that customers wipe their feet or use a trash can — it’s necessary to subject them to a generational guilt trip as well.”
related: That must be some damn good coffee…
Tags: "customer service" · ellipses-crazed · exclamation-point happy!!!! · kids today · now that's management · restaurant · U.K.
Brian in Boston spotted this aggressively service-y sign at a sandwich shop counter. Says Brian: “The girl working seemed to think that putting this up would be more effective than actually being polite and attentive.” (Further musings re: her state of mind were stymied by a “Whadda YOU lookin’ at??” glare.)
related: Service with a snarl
Tags: "customer service" · Boston
“I was walking by a local café and this two-page, handwritten rant stopped me in my tracks,” says our submitter in Montreal. “I was so disturbed I went home and returned immediately with my camera, just in case the owner suddenly got sane (or had some sense talked into him) and decided to take it down. This is someone who should clearly not be dealing with the public.”
related: The Sushi Nazi
Tags: "customer service" · Montreal · most popular notes of 2010 · now that's management · restaurant
September 13th, 2010 · 70 Comments
These two notes — both from Oregon — give me the urge to grab a gigantic fistful of napkins…and then noisily blow my nose with them. I mean, really. Wouldn’t a simple “Al Gore Knows” have sufficed?
(Thanks to Anonymous in Wilsonville and Brad in Albany for submitting!)
related: Your light switch has blue balls.
Tags: "customer service" · excessive underlining · exclamation-point happy!!!! · irregular capitalization · Oregon · restaurant · The Earth
Fact: Working in a customer service position that necessitates long-term exposure to one’s fellow humans carries a significant risk of developing acute, potentially incurable, misanthropy. And if you’re stuck in the middle of nowhere, treatment is especially hard to find.
Exhibit a) From a roadside store in “the armpit of California, as witnessed on separate occasions by both Dirk and Danielle
Exhibit b) From a NON-fast food restaurant in the backwaters of Louisiana
Exhibit c) From a diner in a speck of a town called Endicott, Nebraska. (Adds submitter Jill: “They also have a stuffed two-headed calf!”)
related: How’s that for a low price guarantee?
Tags: "customer service" · restaurant · retail hell
Mark from Liverpool spotted this sign in the window of a vintage clothing store in the center of Rome. Please, someone go take a dump in their fitting room.
Meanwhile, as Tyler and his pals discovered, this vintage store in Madison, Wisconsin is apparently only obnoxious to its actual customers. “The changing rooms were covered in notes,” Tyler says, “and the old woman behind the counter had a continuous look of disdain on her face. It took us a while to realize that was just the way she rested her face.”
Rather than, say, passing judgment on the sizes of their potentially TOO LARGE waists.
related: Yo, sweaty beasts!
What does “fashion forward” mean to you?
Tags: "customer service" · attire · blitzkrieg approach · Italy · Madison · tourists
…the proprietors of this Toronto bar will leave you pondering some different questions instead.
Meanwhile, as Will observed, a Shell station in Austin apparently abides by a similar “honesty is the best” policy.
…as does a shopping center in Tyler, Texas, where Erin spotted this explanation (on a 100-degree July day).
Similar venting was on display at a store in Ironton, Ohio. (“For the record, I cannot validate whether or not the ‘oner’ was an in fact an asshole,” says submitter Meagan.)
And smetimes, of course, brutal honesty isn’t enough.
So really, why bother with an explanation at all?
related: Closed for good! Remember that the cheese loved you more than you loved it.
Tags: "customer service" · bar · don't blame us · drugs · most popular notes of 2010 · Norway · Ohio · raging against the machine · restaurant · retail hell · spelling and grammar police · Texas · Toronto
When you work in the fashion business — like our submitter, a sales associate at a trendy boutique — being “fashion forward” often translates to just “forward.”
Or (like Lisa‘s coworker), straight-up bitchy.
Sometimes (as Rhonda in Boston noticed) working in fashion is somewhat akin to being, say, a life coach.
Or, just as likely…a drug counselor.
related: Yo, sweaty beasts!
Tags: "customer service" · attire · drugs · retail hell · your/you're
“I pass this billboard every day on my way home from work,” says our submitter from Tennessee. “Apparently, some tax breaks were given for Volkswagen to build a plant here in Chattanooga, which will eventually bring thousands of jobs to this area. This group is upset that not EVERYONE who is involved in constructing the plant was born in the United States.”
A side note from Ana in Guatemala (fifth flag from the left): “Guatemala is a very beautiful — albeit dangerous — country. Crime rates are through the roof, but in this small American-run inn, hope prevails…mostly.”
related: America the not-so-beautiful
Tags: "customer service" · casual xenophobia · Espanol · Guatemala · politics · sarcasm · Tennessee