Entries Tagged as '“customer service”'

Dear assholes

October 3rd, 2008 · 104 Comments

I think we’ve received some of your mail by mistake. Just wanted to pass these along!

xoxo, PAN

Dear Assholes, I do not steal. I have never stolen from you. Why should you do that to me? CAN'T AFFORD A DOLLAR...GET A JOB

Dear Assholes, It's all good and well if you want to sneak out here to drink your beer, but please CLEAN UP after yourselves. This is the woods, not your trash can. Sincerely, The trees, the ferns, the groundhogs, all the other creatures that have to live in your mess

Dear Asshole, 6 spaces? Park the boat, then go out. I hope you can appreciate that I took the time to write + place this. I also hope, as much as I hope to get a cordless drill this X-mas, that you get towed. God.

Dear Assholes, Hope you enjoyed me liquor. It was my last bottle EVER and it was GREAT to wake up and find it all gone. Especially since I barely got any myself. Congratulations, you stole from a homeless, dirt-poor alcoholic minor. Hope you feel great about that.

related: Arrivederci, asshole

Tags: "customer service" · beer · garbage · God · parking · stealing · The Earth

As Davy Crockett once said…

September 8th, 2008 · 146 Comments

I recently returned from a few days in San Antonio, Texas, where my friend Matt and I amused ourselves on the Riverwalk with a competition to find the tackiest souvenir possible in each store within three minutes or less. (My first win: a “pooping armadillo” keychain.) When we entered this fine establishment, however, I had to call a time-out.

as davy crockett once said...

as davy crockett once said...

as davy crockett once said...

as davy crocket once said...

as davy crockett once said...

as davy crockett once said...

as davy crockett once said...

as davy crockett once said...

as davy crockett once said...

I didn’t even get a chance to take photos of all the signs at this one store — including some amazing ones taped to the register — before I started getting the stink-eye from the manager. (I generally try to stay out of trouble in states that allow their teachers to come to class armed.) I’m telling you, Alamo, Schmalamo: this store was the highlight of my trip.

related: Tourist traps have the best signs

Tags: "customer service" · blitzkrieg approach · excessive underlining · exclamation-point happy!!!! · heart · high on highlighter · San Antonio · Texas · touching · tourists

Coming soon: the all-you-can-spell buffet

August 31st, 2008 · 80 Comments

Jesse says he spotted this sign at a great Mongolian restaurant in the Dallas area. “They recently changed their name from Ton’s Mongolian Grill to Tao’s garden, but apparently they haven’t figured out how to spell it yet.”

Tao''s Gadren [sic] offers all you can buffet not all you can waste. Thank you!

related: Best. Potluck. Theme. Ever.

Tags: "customer service" · CAPS LOCK · Dallas/Fort Worth · food · restaurant · spelling and grammar police

Signed with a Glasgow kiss

August 12th, 2008 · 107 Comments

Rodti and Laura Elizabeth spotted these charming examples of local Scottish color outside an Internet cafe in Glasgow’s West End.

Folks we have toilets that only paying customers can use. I don't care who you are, how old you are, if your [sic] ill or not i have heard them all, FROM 1 - 100. The answer is no you can't use our toilet! Thank the person who smashed my toilet, don't take your energy out on the staff this was the owners statement!

Toilet poem! for all non customers who wish to use our toilet please read and take note! The pee house! for all the people who need the loo, heres a poem just for you, wether its a 1 or a 2 our lovely toilet is not for you! jog on!!!!!!!

Meanwhile, a grocery story elsewhere in Glasgow displays a similar plea for clemency…one that seems intended for a similar clientele.

Do to delivery error I regret to inform that this shop has no Buckfast at ALL please do not abuse the staff as it is not their fault. Thanks

related: Blame it on Coke

extra credit: Buckfast tonic wine [wikipedia]
The worst toilet in Scotland [youtube]

Tags: "customer service" · apostrophe abuse · CAPS LOCK · exclamation-point happy!!!! · Glasgow · irregular capitalization · not my fault · pure poetry · spelling and grammar police · toilet · U.K.

The Powerseller of Pompano Beach

July 27th, 2008 · 318 Comments

If you’ve ever tut-tutted over the consequences of big-box stores and online retailers overtaking small businesses, you’ll be heartened to hear that some folks have figured out how to bring those old-fashioned mom-n-pop ideas about customer service into the digital age…with the help of a big ol’ corporation called eBay!

While browsing the auction site for some new shades, my pal Josh stumbled across one such example — a listing from a Florida-based eBayer who goes by the name of whiteblizzard70.

PLEASE READ MY SHIPPING AND REFUND (RETURNS) RULES, AS THAT IS IMPORTANT.

This goes on for several more paragraphs (see for yourself), but I’ll skip to my favorite part — the postscript.

PS I LOVE OVERSEAS BUYERS! NEVER A PROBLEM.

(Josh decided not to bid.)

related: Top five musical crimes perpetrated by record store customers
extra credit: How do you get out of an ebay auction? [consumerist.com]

P.S. This post reminded me of another note my friend Josh told me about a few months back — a piece of reader mail he’d received as an editor at the music mag Blender. Granted, most readers who take the time to write in to magazines like Blender are at least a little bit…off, to say the least. But the last part of this letter — a response to an “Ask Blender” column about the urban legend that Debbie Harry of Blondie was once abducted by Ted Bundy — is genuinely spine-chilling. (Passive-aggressive? Not so much. Creepy? Um, yes.)

Tags: "customer service" · CAPS LOCK · college life · eBay · Florida · more aggressive than passive · Pompano Beach · spelling and grammar police

An Inconvenient Threat

July 21st, 2008 · 239 Comments

Kendall was waiting for her peach perfection at the Jamba Juice in Elmhurst, Illinois when she spotted this note on the napkin-holder. Writes Kendall: “I guess it’s their passive-aggressive way of saying, ‘take fewer napkins, a**hole!’”

Al Gore knows how many napkins you take

A tip for would-be internet meme-mongers: as of this writing, algoreknowshowmanynapkinsyoutake.com is still available. (What are you waiting for? apparently, these days they’re handing out book deals to any idiot with a blog!)

UPDATE 10/12/09: A copycat is on the loose in Milwaukee, Wisconsin! (As spotted by Paul in Nebraska)

Al Gore knows how many napkins you take

UPDATE 9/24/10: Another real-world homage!  This time, from an office in Los Angeles. (It took two years for this to spread to the West Coast? Really?)

AL GORE KNOWS HOW MANY NAPKINS YOU TAKE

related: The audacity of theft

extra credit: isyournewbicycle.com

Tags: "customer service" · guilt trip · Illinois · politics · shameless meme-mongering · The Earth

Garçon à la pipe?

July 13th, 2008 · 143 Comments

This masterpiece is a gift from the collection of Zedral (Morgantown, West Virginia, 2008). The original installation also includes a trail of small arrows pointing customers toward the register, along with multiple post-it reiterations along the way.

For the love of God...Please GO as in get in line at the register if you want a pipe. DO NOTE whistle, clap, snap your finger, mumble "hey you" or anything else you would do to a dog. Come and get us at the cash register.

related: Ceci n’est pas une note passif-agressif

Tags: "customer service" · CAPS LOCK · excessive underlining · Morgantown · retail hell

Top five musical crimes perpetrated by record store customers in the 90s and 2000s

June 26th, 2008 · 178 Comments

5. Being a stupid, illiterate jerk.

If you are physically or mentally incapable or putting these back in their correct spots, then please just leave them there. DO NOT just stick it anywhere just because you are in a hurry. People that do that PISS me off and make it hard for everyone else who knows the alphabet and is looking for a CD that is supposed to be there but isn't. If you are a JERK who is stashing the CD with the intention of coming back for it, you are LYING to yourself. We'd be happy to hold it until the end of the next day if you would just let us know. DON'T BE STOOPID!!!

4. What, can’t you read?

'Scuze us a sec...If you don't know the alphabet very well or you haven't been fully trained on how to put records back where they belong, please leave and come back with someone who can accompany you through this confusing process. For our good customers, please enjoy our current selection!

3. Seriously, are you fucking illiterate?

 EMERGENCY EXIT ONLY!!! Do NOT use this door as an exit unless there is an emergency. If you use this door, you'll be met by us at the top of the stars and possibly held for the police as a shoplifter. At the very least, you'll be 86'd from both Recycled Records, never to return. Neither of us would like to see that happen, now would we? After all, the stuff's only a buck...

2. Do we look like the kind of store that sells “I just called to say I love you”?

No more than two questions per customer

And last but not least…

1. The Internet (probably)

related: Our customers are always right…except when they’re wrong.

extra credit: thanks, mr. hipster

Tags: "customer service" · exclamation-point happy!!!! · Ithaca · most popular notes of 2008 · music · retail hell