Jessica from Chicago spotted this gem at a Boston-area Starbucks.
Notes Jessica: “I wonder if all that special barista training they had recently included anything about dictating the topic of conversations allowed?”
related: Our customers are always right…except when they’re wrong
Tags: "customer service" · cranky barista · Massachusetts · sports · Starbucks
Heather says this pizzeria in Victoria, B.C. has been confounding customers with its customer service “policy” for as long as she can remember. (Which I guess means…it’s working?)
related: ps bacon is life
Tags: "customer service" · Canada · mixed metaphors · pizza · restaurant
Originally unearthed from outside the hallowed Conde Nast cafeteria in July 2001, this digital-age relic provides a quaint look back at those halcyon days among the New York media elite — back when Gawker was still just a glint in Nick Denton’s eye, young Anna Wintour acolytes were still stuck in the induction phase of the Atkins diet, and print media still seemed to maybe, sort-of matter!
It’s hard to say which seems more charming about this exchange: the amazingly un-snarky response of the cafeteria staff? Or the fact that someone would deign to eat mayonnaise at 4 Times Square?
related: like a rotten sponge
Tags: "customer service" · "too inside fucking baseball" · excessive underlining · food · New York · not-so-veiled threats · office
Tags: "customer service" · London · rhetorical question · warning · water · whiteboard
Reading in the bathroom is one thing…but kicking back with a purloined Snapple? Tbat’s one step too far for this food service establishment, as spotted by Jenny in Washington, D.C.
You gotta love that passive voice! Any kindly guesses re: the crossed-out word?
Tags: "customer service" · bathroom · high on highlighter · not-so-veiled threats · passive voice · restaurant · stealing
My former roommate Eric inspired this roundup (and an overly dramatic round of gagging/hair-pulling/eye-gouging on my part) by passing along a photo of this sign spotted on Marco Island, Florida — though it could have been anywhere on Main Street, USA. (Note the small print at top, which reads: “Signs sold in our gift shop.”)
I think the only thing that could make this sign more irritating would be if it said — shudder — “expresso.” This sign must be stopped!
related: Unattended children will be shot
Tags: "customer service" · Florida · kids
Bill snapped this photo at a liquor store in middle-of-nowhere Tennessee, 40 miles east of Memphis. Like this one and this one, it’s more crazy than passive-aggressive — but too good to pass up.
Adds Bill: “From what the friend I was visiting told me, the store aired religious TV every hour it was open. Except on Sundays, that is… because that’s when they turned on NASCAR. IT also had the widest array of bum wines (MD 20/20, Wild Irish Rose, etc.) that I have ever seen.”
Tags: "customer service" · blitzkrieg approach · crazypants · more aggressive than passive · Tennessee
Tags: "customer service" · New York
