Entries Tagged as '“customer service”'
After messing up his back, Clay in Knoxville figured he’d give a chiropractor a shot. But when the doc he saw refused to show him the x-rays he’d taken until after a “seminar” about payment plans — oh, and treatment options — Clay decided to take his aching back elsewhere. A few days later, he got this caring follow-up letter in the mail.
UPDATE: Too good to be true, you say? Clay clarifies: “The reason I didn’t block out the “Woodacre” is that it was wrong — it was wrong on my charts and I pointed it out to the receptionist. One page even had a “verified by” signature on it and ALL my information was wrong. I have no idea how they got the address right on the envelope and wrong on the letterhead (the same as on the paperwork I pointed out to them), but they did.”
related: Happy to be of service
Tags: "customer service" · a little patronizing · Knoxville · oh-so-sincerely · Tennessee · thanks (but not really)
As our submitter Peter points out, the residents of Berlin — with their trademark Berliner schnauze — are not known for mincing words. But this sign, found at a coffee shop of sorts in the U-bahn station Kottbusser Tor, takes that characteristic Berliner directness one step further.
Peter’s rough translation: “Anyone who doesn’t buy anything PLEASE leave the store!!! Thanks.” (That’s at least one request we haven’t seen at a Starbucks…yet.)
related: Danke!!! [for the sarcasm]
Tags: "customer service" · Berlin · Deutsche · more aggressive than passive
Just in case gas prices aren’t hurting you enough lately, Tim from Madison, Wisconsin brings us this stomach-turning (yet impressively restrained) note from a petrol station somewhere en route to Green Bay.
Meanwhile, Tonya in Oakland passes along a photo taken by a traveler brave/desperate enough to actual enter a gas station restroom somewhere in Utah.
And finally, the kicker, from Jim in Columbia, S.C. — who would’ve guessed that germaphobia and gas-station employment aren’t mutually exclusive?
related: “If it wasn’t for the toilet, there would be no books”
Tags: "customer service" · Columbia · excessive underlining · gas station · germaphobia · South Carolina · toilet · Wisconsin
This public service announcement is brought to us by Tully’s Coffee, courtesy of Megan in Seattle.
related: “If it wasn’t for the toilet, there’d be no books”
Tags: "customer service" · bathroom · cranky barista · drugs · high on highlighter · p.s. · Seattle · spelling and grammar police
While paying his old office a weekend visit, Jimsu from Katy, Texas didn’t catch the original note (or, perhaps, conversation) that precipitated this huffy screed from the mailman…
…but he did spot the follow-up from the office smartass.
related: This is why your postal worker is disgruntled
Tags: "customer service" · excessive underlining · going postal · note wars · office · oh snap · Texas · you be the judge
Jessica from Chicago spotted this gem at a Boston-area Starbucks.
Notes Jessica: “I wonder if all that special barista training they had recently included anything about dictating the topic of conversations allowed?”
related: Our customers are always right…except when they’re wrong
Tags: "customer service" · cranky barista · Massachusetts · sports · Starbucks
Heather says this pizzeria in Victoria, B.C. has been confounding customers with its customer service “policy” for as long as she can remember. (Which I guess means…it’s working?)
related: ps bacon is life
Tags: "customer service" · Canada · mixed metaphors · pizza · restaurant
Originally unearthed from outside the hallowed Conde Nast cafeteria in July 2001, this digital-age relic provides a quaint look back at those halcyon days among the New York media elite — back when Gawker was still just a glint in Nick Denton’s eye, young Anna Wintour acolytes were still stuck in the induction phase of the Atkins diet, and print media still seemed to maybe, sort-of matter!
It’s hard to say which seems more charming about this exchange: the amazingly un-snarky response of the cafeteria staff? Or the fact that someone would deign to eat mayonnaise at 4 Times Square?
related: like a rotten sponge
Tags: "customer service" · "too inside fucking baseball" · excessive underlining · food · New York · not-so-veiled threats · office