If you’ve ever tut-tutted over the consequences of big-box stores and online retailers overtaking small businesses, you’ll be heartened to hear that some folks have figured out how to bring those old-fashioned mom-n-pop ideas about customer service into the digital age…with the help of a big ol’ corporation called eBay!
This goes on for several more paragraphs (see for yourself), but I’ll skip to my favorite part — the postscript.
(Josh decided not to bid.)
related: Top five musical crimes perpetrated by record store customers
extra credit: How do you get out of an ebay auction? [consumerist.com]
P.S. This post reminded me of another note my friend Josh told me about a few months back — a piece of reader mail he’d received as an editor at the music mag Blender. Granted, most readers who take the time to write in to magazines like Blender are at least a little bit…off, to say the least. But the last part of this letter — a response to an “Ask Blender” column about the urban legend that Debbie Harry of Blondie was once abducted by Ted Bundy — is genuinely spine-chilling. (Passive-aggressive? Not so much. Creepy? Um, yes.)